Privacy Policy | GM Productions

Your story is personal, and so is the information you share with us. This page explains what we collect, why we collect it, who helps us handle it, and the choices you have. GM Productions, LLC ("GM Productions," "we," "us") is a wedding photography and film studio based in Florida.

What we collect

When you inquire: your first and last name, email, phone number, wedding date, venue, the service you are interested in, how you heard about us, your message, and whether it is okay to text you.
When you book: what we need to plan and deliver your day, such as your names, contact details, event details, your signed contract and your payment history.
When you pay: payments are handled by our secure payment processor. Your card or bank details go straight to them. We never see or store your full card or bank account number.
On our calls: consultation video calls may be recorded and transcribed, so the details of your day are captured accurately. The call app shows everyone when recording is on.
Automatically: when you visit, our site and the services below may collect basic technical information, such as your IP address, browser, device and the pages you view. When you send our inquiry form, we keep your IP address and the time with your answer about texting, so we can protect the form from spam and keep a record of what you agreed to.

How we use it

To reply to your inquiry and talk through your day.
To prepare your contract, invoices and payment reminders, and to keep your client portal up to date.
To plan, photograph and film your wedding, and to deliver your galleries and films.
To keep our business, accounting and tax records.
To understand how couples find us and to show our work to people who may love it, through ads on Facebook and Instagram.
To keep our site and forms safe from spam and abuse.

Text messages

We text you only if you check "It's okay to text me about my inquiry," or if you text us first. Messages are about your inquiry or your booking. Message frequency varies, and message and data rates may apply. Reply STOP at any time and we will stop.

We never sell or share your phone number, or your consent to receive texts, with anyone for their own marketing.

Who helps us

We use trusted service providers to run the business. They handle your information only to provide their service to us. They include providers of:

email, scheduling and business record software
hosting for this website and our client portal
contracts, electronic signatures and client management
payment processing
photo gallery and film delivery
video calls for consultations
AI tools that help us organize inquiries, notes and schedules
advertising on Facebook and Instagram (Meta)

We may also share information when the law requires it, or to protect our rights or someone's safety. We do not sell your personal information.

Cookies and the Meta pixel

Our site uses the Meta pixel, a small piece of code from Meta, the company behind Facebook and Instagram. It uses cookies and similar technologies to collect information about your visit, such as the pages you view. Third parties, including Meta, use that information to provide measurement services and to target and deliver ads, including our ads on Facebook and Instagram. This means Meta may collect information about your activity over time and across different websites. Meta's use is covered by its own privacy policy at facebook.com/privacy/policy.

To opt out of this kind of ad targeting, visit optout.aboutads.info, adjust your ad preferences in your Facebook or Instagram settings, or block or clear cookies in your browser.

Our films load from YouTube's privacy-enhanced mode, and only after you press play. Our site does not respond to "Do Not Track" browser signals.

Your photos and films

How we use images of your day, including sharing them in our portfolio or on social media, is set by your contract with us.

How long we keep it

We keep your information for as long as we need it to serve you and to meet our business, accounting, tax and legal obligations. When we no longer need it, we delete it or keep it only where the law requires.

Keeping it safe

We use established providers, secure connections and limited access to protect your information. No system is perfect, but we treat what you share with us with real care.

Your choices

You can ask to see, correct or delete the personal information we hold about you. Email us and we will respond promptly. Some records, such as payment and tax records, we may need to keep when the law requires it.

Children

Our website is not meant for children under 13, and we do not knowingly collect their information.

Changes to this policy

If we update this policy, we will post the new version here and change the effective date at the top of this page.

Contact us

Questions about your privacy? Email gerardo.mata@gmproductions.tv.
GM Productions, LLC · Florida